Cancellation/Refund Policies

Kerala High Court Advocates’ Association (“we,” “us,” or “our”) is committed to providing clear policies for cancellations and refunds for any payments made on our website, https://khcaa.com. By making a payment through our Website, you agree to the terms outlined in this policy.

1. General Refund Policy

Payments made through our Website are generally non-refundable. However, we understand that there may be exceptional            circumstances, and refund requests will be considered on a case-by-case basis at our sole discretion.

1.1. Eligibility for Refunds

• Refunds will only be considered in cases where:
• Payment was made in error.
• The service could not be delivered due to technical issues or unforeseen circumstances.
• The transaction does not comply with our stated policies.
• If a refund is approved, it will be processed as per the details provided below.
  
  

2. Cancellation Policy

Cancellations are allowed only for specific services as outlined during the transaction process. If a cancellation request is              made within the allowable timeframe and complies with our policy, the payment may be eligible for a full or partial refund.

2.1. Procedure for Cancellations

To initiate a cancellation, please contact us at [Your Contact Email]. Include your transaction details, the reason for                          cancellation, and any supporting documentation. All cancellation requests are subject to review and approval by our team.

3. Refund Process

Approved refunds will be processed using the same payment method initially used for the transaction via our payment                    gateway, Razorpay.

3.1. Processing Time

Once a refund is approved, we will initiate the refund process within 7-10 business days. However, it may take additional                time for the refunded amount to reflect in your account, depending on your bank or card issuer’s policies.

3.2. Razorpay Transaction Fees

If any transaction fees are applied by Razorpay or the bank, these may be deducted from the total refundable amount, if                  applicable.

4. Contact Us for Refund or Cancellation Requests

If you have any questions or need assistance regarding cancellations or refunds, please contact us:

    a. Email: k.hcaa@yahoo.com

    b. Phone: 91-484-2393244, 91-484-2394435

All requests will be carefully reviewed, and we will keep you updated on the status of your cancellation or refund.

                                                                                                                                                                                  Last updated: 07-11-2024